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Shipping Instruction
To send us a parcel, please prepare the following items:
1. Rx form or Lab Prescription form
- Download PDF file
2. Tooth Impression or Working Model
3. Opposite Model
4. Bite registration (if necessary)
Our total turn-around time is 10-12 business days (in laboratory and 2-way shipping time). Arrangements can also be made for rush cases. For logistics and customs regulatory reasons, please contact local FedEx courier (www.FedEx.com) to send us your package. They will provide you with international shipping documents - "Commercial Invoice" and "Air Waybill". You can also request for free shipping packages (e.g. Box, Pak).
Commercial Invoice
This document must be enclosed on the parcel for customs purpose. Please request this from FedEx.
- Print out blank commercial invoice form
Air Waybill
The document displays sender, receiver, shipment info etc. Complete the following subjects on the Air Waybill:
From/Sender
Input your address
To/Receiver
Input White Oral Design Dental Lab. address details
Recipients' Name: Micheal Vincent Suarez
Phone/Fax:+639173149620
Company: White Oral Design Dental Lab.
Address: FLC bldg. Hernan Cortes St. Subangdaku Mandaue City, Philippines, 6014.
City: Cebu City
Country: Philippines
Zip or Postal Code: 6014
Important!
Description of goods and declared values for Customs
It is very important to declare package details on both Air Waybill and Commercial Invoice as follows:
* Goods or Commodity Description = "Tooth Model"
* Unit value or Value For Customs = " 2 USD" or "2 EUR" per case (not per unit, one case may have multiple units)
Express package service (or Type of service)
Mark "International Priority".
Packaging
- Always use FedEx Pak for small-sized shipment up to 2.5 kg (5 lbs) because of lower shipping cost.
- For larger-sized shipment or shipment weighing more than 2.5 kg (5 lbs), you can use FedEx Box or your own box (beware of dimensional weight).
Billing/Payment
Mark Sender or Recipient in case you receive account number from us.
FedEx Airway Bill Sample
For example, you are sending us 4 cases.
1. patient A ( 5 units of PFM bridge)
2. patient B ( 3 Full Gold Crowns)
3. patient C ( 1 Procera Crown)
4. patient D ( 1 Veneer)
1 = Commodity Description: "Tooth Model"
2 = Values for Customs: 8 EUR ( 2 EUR x 4 cases)
